Prateek Labs Support

This privacy policy applies to the Moon Reward Exchange app (hereby referred to as "Application") for mobile devices that was created by Prateek Labs (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS". Information Collection and Use The Application collects information when you download and use it. This information may include information such as Your device's Internet Protocol address (e.g. IP address) The pages of the Application that you visit, the time and date of your visit, the time spent on those pages The time spent on the Application The operating system you use on your mobile device The Application does not gather precise information about the location of your mobile device. The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions. For a better experience, while using the Ap...

These terms and conditions apply to the Moon Reward Exchange app (hereby referred to as "Application") for mobile devices that was created by Prateek Labs (hereby referred to as "Service Provider") as a Free service. Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider. The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As s...

Moon Reward Exchange is a digital reward conversion platform designed to help users convert unused Google Play Credits into real cash in a safe, transparent, and reliable manner. Our mission is to provide a smooth and trustworthy reward-to-cash experience while maintaining high standards of security and user satisfaction. We follow a structured and manual verification process to ensure that every conversion request is authentic and processed responsibly. Our key principles include: • Accurate and careful verification • Secure and protected processing • Transparent and fair operations • Fast and responsive communication • Simple and user-friendly service All conversion requests are manually reviewed to maintain authenticity and platform integrity. Once approved, payouts are processed within 4–7 business days. Moon Reward Exchange is built with strict security measures to safeguard user data and prevent unauthorized or fraudulent activity. Our vision is to become a reliable and trusted d...

1. What does this app do? This app enables users to convert their Google Play reward credits into supported payout options. Users must submit valid information for verification before the payout is processed. 2. How long does the payout process take? Payouts are usually completed within 4–7 business days after successful verification. Delays may occur if incorrect or incomplete details are submitted. 3. What payout methods are supported? UPI Payments (Google Pay, PhonePe, Paytm, etc.) Bank Transfer Amazon Pay Gift Card 4. Do you convert Amazon Pay Gift Cards or other gift cards? No, this app does not convert gift cards. Only Google Play credits are supported for conversion. Amazon Pay Gift Cards are available only as a payout option, not for conversion. 5. Is my data safe and secure? Yes, user data security is a top priority. All personal, device, and verification information is handled securely as per our Privacy Policy. 6. How can I contact support? For any questions or assistance, p...